PhotoRescue 3.x Support
Our quick PhotoRescue 3.0 manual (March 2007)
FAQ, hints and tips.
Q - How do I upgrade PhotoRescue Wizard 3.x
A - by downloading the current demo version and replacing your current version. The key you have purchased will activate new versions of PhotoRescue 3.x up to a year after their releases.
Q - PhotoRescue locks up while analyzing a damaged device, what do I do?
A - the program may have encountered an area of the drive where an unrecoverable hardware error occurs. DRDD (see below), our free data-recovery oriented disk imager may help create a partial disk image that PhotoRescue could use.
Q - How do I register the demo version?
A - You simply copy and paste the key you have received in the registration field. It should look like this (with your own key of course). Here is a link to a copy&paste tutorial.
Q - Is PhotoRescue Wizard 3.x for Mac OS X compatible with Leopard?
A - All versions of PhotoRescue 3.x released after Sept 1, 2007 are fully compatible with Mac OS X Leopard. Please download the latest versions from here if the version you have was released before the release of Leopard and doesn't start.
Q - May I keep both PhotoRescue Expert 2.x and Wizard 3.x on my computer?
A - Yes, the presence of PhotoRescue 2.x does not conflict with version 3. PhotoRescue 3.x will not erase PhotoRescue 2.x However, one should not run both versions of PhotoRescue simultaneously on the same card.
Q - How can I tell if PhotoRescue Wizard 3.x is registered?
A - PhotoRescue 3.x doesn't display the name of its owner: it displays a "Registered Version" label under its logo. We can, if necessary, connect the key to the licensee.
Q - Where can I download older versions of PhotoRescue Wizard 2.x?
A - The old versions can be downloaded through these link: Mac OS X /Windows. Please note that the older versions do not accept the current activation code and vice versa. If you have lost your activation code as well, please contact support@datarescue.com with either the e-mail address used for the purchase or the order number.
DRDD - our free disk imager
Download DRDD, a freeware data-recovery oriented disk imager for Windows PC or Mac OS X
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